Terms & Conditions
Terms of Use | Friendsiip®
Welcome to the Friendsiip® website, operated by Friendsiip LLC (the Company) and located at www.friendsiip.com. The following terms and conditions (“Terms”) govern your use of the Site.
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1. Parties to the present agreement
The Company Friendsiip, LLC, having its registered office in Hong Kong. Hereinafter referred to as the “Seller”, on the one hand, and any natural person or business wishing to make a purchase on the Seller’s website. Hereinafter referred to as the “Buyer”, on the other hand.
It has been agreed as follows:
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Article 2. Object
The Seller’s activities include the production and online sale of “microdrinks” and associated accessories and products (hereinafter referred to as the “Product”) that provide a great alternative to traditional flavored beverages. The Buyer and the Seller agree that their relationship, as well as the access and use of the https://www.friendsiip.com/ website, shall be governed exclusively by:
1. These Terms of Use (the “Terms”), to the exclusion of any other conditions. For the avoidance of doubt, these Terms shall prevail, where applicable, over any other version of these Terms, document, or any other terms and conditions.
2. The Privacy & Cookie Policy.
3. Any applicable laws and/or regulations.
The Terms of Use and the Privacy & Cookie Policy are made available to Buyers on the Seller’s Site where they are directly accessible.
The Privacy & Cookie Policy forms an integral part of these General Terms of Use. The purchase of a Product on the Seller’s Site implies the Buyer’s unreserved knowledge and acceptance of these Terms.
The Buyer undertakes not to use the Site in any way which it is not intended to be used for and not to do anything, or omit to do anything, that distorts the Site or the selling of the Products online.
The Seller may amend these Terms at any time. In case of amendment, the applicable Terms are those in force on the date of the order placed by the Buyer, a dated copy of which can be provided to the Buyer at their request.
The fact that the Seller does not claim the application of a clause of the Terms or accepts its non-performance, whether permanently or temporarily, shall not be interpreted as a waiver by the Seller of its rights derived from said clause.
The Terms were updated on the 10th of November 2020. This edition shall prevail over any other version of the terms and conditions previously in existence.
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### Article 3. Definitions
- **Product:** Refers to the products on sale on the Site, within the limits of available stocks. The photographs cannot ensure a perfect similarity with the product offered.
- **B2B Buyer:** Refers to a Buyer that is a business.
- **Delivery:** Refers to the process of sending/transferring to the Buyer the physical possession or control of the Product.
- **Site:** Refers to the infrastructure developed by the Seller in computer formats which can be used on the Internet, including data of various kinds, and in particular texts, sounds, static or animated images, videos, databases, intended to be consulted by the Buyer to know more about the products and services and, if relevant, to make a purchase. The Site is available at the following URL address: https://www.friendsiip.com/.
- **Internet:** Refers to different networks of servers located in different locations around the world, linked together using communication networks, and communicating using a specific protocol known as TCP/IP.
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Article 4. Price
The prices of the Products offered for sale on the Site are indicated in Dollar ($), unless otherwise indicated. For the avoidance of doubt, the prices on the Site are excluding processing and Delivery costs of the Products. All orders are payable in Dollar ($).
You are also responsible for paying any governmental taxes imposed in connection with use of the Site or the purchase or any products or services made available through the Site, including sales, use, and excise taxes (excluding only taxes on Friendsiip’s net income). To the extent that Friendsiip® is obligated to collect such taxes, the applicable tax will be added to your billing account. All sales are subject to our shipping and return policies, which shall be made available to you on the Site or delivered to you with your purchased goods. All refunds are at Friendsiip’s sole discretion.
The Seller reserves the right to modify at any time the prices of the Products sold on the Site. The Seller will invoice the Buyer for the Product on the basis of the price applicable at the time the order is confirmed and subject to the availability of the Product.
The Seller undertakes to regularly check that all prices indicated on the Site are correct but cannot guarantee that they are absolutely error-free. If an error in the price of a Product should occur, the Seller will give the Buyer the opportunity to reconfirm the purchase of the Product at the correct price or to cancel the order. In the event that the Seller is unable to contact the Buyer, the order will be considered canceled.
Gift cards are valid for 5 years from the date of purchase and redeemable on our online store [friendsiip.de / friendsiip.com / friendsiip.nl / eu.friendsiip.com / en.friendsiip.com / friendsiip.es / friendsiip.it / friendsiip.fr]. Gift cards cannot be used for purchases in physical Friendsiip® stores or other retailers.
Gift cards lose their value and are not valid for purchases after the expiration date. The expiration date can be found in the email with the link to the gift card, as well as on the link showing the code of the gift card.
More than one gift card is redeemable per purchase on [friendsiip.de / friendsiip.com / friendsiip.nl / eu.friendsiip.com / en.friendsiip.com / friendsiip.es / friendsiip.it / friendsiip.fr]. Gift cards can be used one or more times until the original amount is depleted.
A gift card can be supplemented by another payment method to complete a purchase. Gift cards cannot be used to purchase other gift cards. In terms of subscriptions, gift cards can be used for the first payment of the subscription, but not as a valid mode of payment for recurring orders.
Gift cards cannot be returned or redeemed for cash. If purchased goods are returned, the customer shall receive a refund of the purchase price on the gift card used for the purchase.